Customer Comments, ML&S Martin Lynch and Sons Ltd

Product Sections

See what our customers have to say on our comments page.

PDF Downloads

Download PDF Leaflets, Brochures and Manuals

Customer Comments

ML&S Store ¦ Customer Comments

customer comments,ham radio,ham radio uk,hamradio,hamradio uk,martin lynch and sons,ml&s,mls

CUSTOMER COMMENTS - Updated May 2008
Welcome to the ML&S comments page. Listed below are just a few comments received about our level of service. We receive dozens each week (many more by post) but these are some of the highlights via email. Archived comments can be found in the sections above.

George G2ARY & LESA M0BQD
I would like to compliment your sales staff on the excelent service with regards to the Comet (CHA-250B) I received yesterday AM, at least a day ahead of schedule. It’s already up and running! It’s a great pity we cannot compliment other companies the same way but that's what makes you such a good company to deal with.

Alan Stevenson - COTAG
Goods arrived this morning at office address - many thanks. Great customer service ............. once again!!

Victor - G3JNB
Thank you for the excellent service. The rig sounds fine and arrived here by lunchtime today.

Martin Wannemacher - OE6MWG
Thank you and your team for the good work!!!!!!! Excellent service and info! I received the IC-756ProIII yesterday - everything is fine so far! TNX for double-boxing!!! Had a few QSOs - rig sounds nice and the receiver is very good :-)))) Will tell all my friends in Austria about your shop!

Raymond Phillips GM0VRP

Finally got some good weather for a couple of days with no wind here in Stirling, Scotland to get on with building the Optibeam OBW 10-5. My initial correspondence with Thomas DF2BO at Optibeam was excellent before I decided to purchase the antenna.

From my order at Martin Lynch it took approx 6 days to arrive here.
The OBW 10-5 is a pretty straight forward antenna to build although if you come up against any problems Thomas DF2BO is only an e-mail away with an excellent service.

The longest time spent was tensioning up the antenna till you were satisfied it looked OK not so easy at ground level.

At ground level we fitted it to the stub mast and two of us lifted the whole antenna into the rotator cage this was really the hardest part for us as we were working to quite a small area with obstacles garden shed etc.

However once on the tower an initial check to see the antenna was sitting well, and a check with the antenna analyser the swr was really the same as the spec in the manual.

My first contact with 100w was with Bogdan VE3BDM, subsequently I have worked into Brunei V8, West Malaysia 9M2 all on 20m. So now I'll spend a bit more time operating to put the antenna through its paces but first impressions are really excellent.

Thanks all at Martin Lynch for a excellent service delivery etc.

Harry G3NGX, RADARS

A big thank you to you and your lads for staying open for us last night. It was good to see you again and to see the radios that we dream about. Our new M3's were thrilled to see all the kit. Now they know the way to your door.

A special word of appreciation for the young chap who took the trouble to make us coffee and tea. He remembered our orders and did it well!

I have counted 19 in all in our party, but it seemed like more.

73 Harry G3NGX, Reading & District Amateur Radio Society

Andrew, MW0LAO South Wales

Starting to forget how many times I have written to your company on the superb service I have again received this week regarding the purchase of the of my FT-2000.

110% commitment from the Martin Lynch team, always returning phone calls and service second to none. A big thank you to Chris for his total support and getting things right on this order.

I look forward to dealing with you well into the future and will take every opportunity in encouraging others to try the “Martin Lynch & Sons Experience”

A big thank you once again.

Darren Griffin
Just a quick note to thank you for your fantastic service here, antenna arrived after lunch. I'll be sure to come to you as my first stop for all my future purchases.

Richard - G7ERL
I would just like to say thank you for the prompt delivery of my new Kenwood HF Radio. It came the next day at midday (approx 20 hrs delivery time). I also purchased a CG 3000 Auto Tuner recently, I am very impressed with this piece of kit. Thanks for your excellent service once again.

Mike Hill - G4KUY
You recently supplied me with a shaft encoder Q9000394. I received it the day after placing my order. Excellent service

John Hinds
A big thank you to you and your staff on dispatching my order promptly. Also the MyDEL CG-3000 tuner that I purchased works very well and I am extremely impressed with it, especially the fact that it also tunes 6M as well using 60 ft of wire and a 40 ft mast.

Mick Cotter
Received my very straightforward internet placed order with you the very next day, WITHIN 24hrs, fantastic swift service! Prior to this I'd also got great expert advice on the phone to ML&S! Altogether, excellent stuff! Thank you very much.

Phil Williams
Many thanks for the call back reference the rewiring of my Shure 522 microphone. Your phone call was greatly appreciated. Cannot fault service like that.

Reg - G0OOF
I picked up my internet order today from the parcel delivery depot. It was Westflex and an Antenna for the Avionics SBS-1. As always, I am very pleased with your service and the results are really amazing using the Westflex and high gain antenna. Well worth the purchase. Many thanks

M Clarke - M0DEQ
Many thanks for the dispatch of the MD100AX Mic. May I say how well it works on my 857D and the audio reports I have had are great. I will strongly recommend this mike. Once again, well done to all concerned.

Rob - G3RCE
Many thanks for all your assistance with the IC-7700. Playing with it for several hours and numerous cups of coffee was very useful and a lot of fun. Thanks to all the boys, especially Chris.

Filip - ON6SAS

Received my IC-7700 today!
First impression - good and strong Icom box for shipping (double boxes). Very nice piece of equipment, very beautiful build. LCD screen is nice and clear. Control buttons and dial are solid and not too small. Radio is very logical to use and easy for Icom "PRO" users. First receiver tests are very positive and the use of the filters aswell. Audio by airphones is very smooth. Fan is almost not audible.

Special thanks to Martin Lynch and Son in the UK for very fast shipping and correct handling.

Tony Hawkins
Just to say thank you for your patience, help and kindness in setting up my PCR- 1550 Radio. Once again the “Sounds of Classical Music” rings around my flat and I am very grateful to you in particular for it. Once again, Many Thanks

Steve Calver - M1WHO
Just a word of THANKS to you all at ML&S for yet another superb transaction. I am more than pleased with my new YAESU FT950!!!

Evan Michael - GM0PKX
Just like to thank you for your amazing turn-around on my 857D repair sent on Monday and back in car on Thursday lunchtime. Great service, great price and A1 service and thanks to Richard the Engineer. Bought equipment from you guys over the years and will continue to do so.

Mike Maguire - M0RRQ
Ordered discounted/promo Icom IC-E7 handheld. Delivered in 17 hrs. Exceptional deal for £89.95. Radio is a beauty. Be quick for this - worth the cash. Customer service from Chris @ MLS second to none. I was kept informed at every stage of my order, very happy. Well done Chris, Martin and all the staff @ Chertsey HQ.

Jim Martin - G3PBA
Placed order 5.10pm Monday 3/3/08. Received goods 10.10 am Tuesday 4/3/08. Elapsed time 17 hours. That is what I call service. Thanks a bundle ML&S

G4TPO
Many thanks for my prize win of a sbs-1 ant

Stuart Carr - Vale of Glamorgan
Order for SBS-1 just received, many thanks for the speedy turnround. Looking forward to using it.

Richard - G7ERL
Just like to say thanks for such excellent service. I ordered the goods yesterday and they arrived today at 9.30am today. I am very impressed, keep up the good work.

Chris Whitelaw - M3UEH
Thank you for the speedy processing of this order. The goods were received yesterday. As usual, swift professional service.

Product: John G7WFB - online conversation

[12:19:03] John says: Hi Chris, yes i'm fine. Beam works well. Very pleased with it. Just thought i'd let you know

[12:24:30] ML&S Chris Taylor says: OK thats good news. We have had some very good reports on them

[12:26:13] John says: HAVE WORKED CENTRAL ASIA, CHINA, CANADA, AMERICA AND SOUTH AMERICA and U/K. IT'S LIKE BEING ON THE PHONE.

Follow up e-mail - Thought you would like to see the set-up here with the OptiBeam OBW10-5 beam. If it can survive up here with 140mph winds and I’m sure it will (so well made) then great. What I like about it is its not too narrow in use. Getting very good reports from all over world & happily recommend it to anyone.

Antoine Garnet - G/F8CKH - Cernay la Ville France
Just wanted to send you an email to tell you how much I am loving my Yaesu FT857D + Maldol whips. It's a great set up and I could work lots of stations on different bands in very good conditions including through the ISS repeater while driving! Impressive, the rig is doing a real nice job. Once again, thanks for your efficiency and your advice.

Howard Grinter - G0LCC
Used FT1000MP MK-V May I say many thanks for your excellent and freindly service. Radio is in A1 condition and delivery was within 24hrs. I am completely satisfied.

Clive - M1FCV
Thank you very much for your great service, 73s to all.

Peter Green - SBS Open Day
I would like to thank you, your wife and Chris as well as David from Kinetic for hosting the SBS Open Day on Saturday. We were made to feel very welcome and I enjoyed the day very much. I hope you enjoyed the day and it also turned out to be good for your business.

Gary Bourhill - MM0FZV
Parcel just arrived and is exactly what I wanted. Many thanks for your service and prompt reply.

Terry & Vee James - SBS Open Day
We would like to thank you for your open house presentation and for the help and assistance given by your staff. An excellent morning with lots of good info. Onward and upward,

This website is best viewed in Internet Explorer 7, you are able to download it here. Best viewed in 800x600 or above screen resolution.
Terms & Conditions | Privacy Statement | Online Security | Site Map | Contact

We Accept These Credit Cards
Shopping online at ML&S is safe & secure. More info

Martin Lynch & Sons Ltd . Outline House . 73 Guildford Street . Chertsey . Surrey . KT16 9AS
Opening Hours: Monday to Friday - 9:00 to 5:30, Saturday - 9:30 to 5:00 Tel: +44 (0)845 2300 599 Fax: +44 (0) 1932 567 222 Email: